Privacy policy
Privacy Policy
This policy explains how L&S Commerce Limited, trading as Good Pull TCG ("we", "us"), collects and uses your personal data when you visit or buy from goodpull.co.uk. We are the data controller for your personal data.
What we collect
- Order details: name, email address, phone number, delivery and billing address, items purchased.
- Payment: payments are processed securely by our payment providers. We never see or store your full card details.
- Communications: messages you send us by email or through our contact form.
- Website usage: device and browsing information collected through cookies, used to run the site and understand how it's used.
How we use it
- To process, deliver and support your orders (contract).
- To answer your enquiries and handle returns (contract / legitimate interests).
- To keep accounting and tax records (legal obligation).
- To send marketing emails, only if you've opted in (consent). You can unsubscribe at any time.
Who we share it with
We only share your data with services needed to run the shop: Shopify (our e-commerce platform), payment providers, delivery carriers such as Royal Mail, and our accountants. We never sell your personal data.
How long we keep it
Order and transaction records are kept for 6 years to meet HMRC requirements. Other data is kept only as long as needed for the purpose it was collected.
Your rights
You have the right to access, correct, delete or restrict use of your personal data, to object to processing, and to data portability. To make a request, email info@goodpull.co.uk. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).
Contact
L&S Commerce Limited, registered in England and Wales, company number 17349437. Registered office: 23 St. Leonards Road, Bexhill-on-Sea, East Sussex, TN40 1HH. Email: info@goodpull.co.uk.